Reference

Privacy Policy for India accounts

This Privacy Policy explains how 7esl handles account details, KYC checks, cookies and UPI, Paytm, PhonePe or Google Pay records when you open an account.

Account dataKYC handlingCookie choicesIndia payments

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How we handle India account data

7esl Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open or manage an account, we collect the details needed to run the account, verify identity, protect access, process payments and answer privacy requests. 7esl may hold your name, contact details, date of birth, login records, device signals, cookie choices, KYC files and payment

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references linked to UPI, Paytm, PhonePe or Google Pay. We use this data to operate your account, meet legal duties, detect misuse and keep records for audits or disputes. Access and eligibility depend on local law and are available only where local law permits. We do
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not sell your personal data. Where we work with payment, identity, hosting or analytics partners, they receive only the data needed for that task, with contract controls and deletion rules.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach us about privacy requests

Privacy requests need a clear route, so we keep contact paths separate from general lobby questions.

Privacy email Email us for data access, correction, deletion or cookie questions. Include the mobile number or email on your account, but do not send full UPI IDs, document images or wallet passwords.

Live chat Log in and use chat for urgent privacy concerns, such as account access alerts or an incorrect KYC status. Our team records the case ID so you can track each reply.

Account inbox Use the message area inside your profile when a request needs attachments, such as address proof or a payment receipt. We keep those files within the privacy case rather than open chat.

ACCOUNT CARE

Data care across your account

This policy covers the account journey from join form to wallet record, including cookies, payment traces and identity checks.

Data we collect

We collect contact details, login events, device signals, KYC material and wallet activity only for account operation, security checks, payment processing, dispute handling and legal record keeping tied to your profile.

Cookie choices

Cookies help us keep you signed in, remember language choices, measure page errors and detect risky sessions. You can change browser settings, though some account and wallet pages may work less clearly.

Account security

We use access controls, session checks and internal logs to reduce unauthorised entry. If you notice a login you do not recognise, contact us quickly so we can examine the activity trail.

Retention periods

Some records are kept after account closure for legal duties, payment disputes, security checks or tax records. When a record is no longer needed, we delete it or remove account-level identifiers.

Service partners

Payment, identity, hosting and analytics partners may process limited data for assigned tasks. They are not allowed to use your personal data for their own unrelated purposes under our contracts.

Change requests

You can ask us to correct contact details, check KYC status or update payment references. We may ask for proof before changing sensitive records to prevent account takeover attempts.

Privacy questions before you join

Before you open an account, it is fair to ask what happens to your details. These answers explain the privacy choices you can make, how payment records are handled, why identity checks exist and how to contact us. The policy applies to account activity on our site, including mobile use, wallet actions and support conversations about your profile.

We collect the details needed to create and protect your account, such as name, contact details, login records, device signals and any KYC material requested during checks or withdrawals.

KYC details help us confirm that the account belongs to you, process withdrawals, handle disputes and meet legal duties. Access and eligibility depend on local law and are available where local law permits.

Payment records help match deposits, withdrawals, refunds and disputes to your account. We store references, status updates and timestamps, not wallet passwords or private login details for those services.

Yes, you can ask for deletion through the privacy contact route. Some records may need to stay for legal, tax, dispute or security reasons before they can be removed or anonymised.

Cookies support sign-in, session safety, language choices and error measurement. If you block them in your browser, some account, wallet or verification pages may not behave as expected.

Only team members who need to handle the request should access the case. If a partner helps with identity, payment or hosting tasks, they receive only the data needed for that work.

Contact us through email, chat or the account inbox and explain what is wrong. For sensitive changes, we may ask for proof before updating the record to protect your account.

Privacy Policy for India accounts

Reach us about privacy requests

Data care across your account

Data we collect

Cookie choices

Account security

Retention periods

Service partners

Change requests

Privacy questions before you join

01 What data do you collect when I join?

02 Why do you need KYC details?

03 How are UPI, Paytm and PhonePe records used?

04 Can I ask you to delete my data?

05 How do cookies affect my account?

06 Who can see my privacy request?

07 How do I correct a wrong account detail?

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